Making travel a better experience

With passenger traffic growing by 79%* in the past decade, airports sometimes struggle to deliver the sort of seamless journey experience that puts travellers in the right frame of mind to relax, enjoy and spend a little more. Core to this challenge is the ability to engage the passengers earlier, understand their itineraries and better tailor their door to door journey.

Passengers want more. New segments are increasingly demanding a more personalised, real time and mobile experience. Failure to cater to this drives dissatisfaction and importantly leaves non-aeronautical revenue on the table.

Collinson is the industry leader in integrated airport experiences, traveller management and insights. By engaging with travellers early and better understanding their needs in a fully permissioned and trusted manner; we work with airports, tenants and concession holders to optimise the journey. We remove some of the stresses of travel and offer better, more relevant, more timely experiences that makes travel more memorable and more profitable.

Driving Airport Engagement

Delivering a more enjoyable and more profitable passenger experience.

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Driving Airport Engagement
Delivering a more enjoyable and more profitable passenger experience.
  • Understanding Airport Loyalty

Enriching Travel Experiences

Ensuring that your top customers are recognised and cared for on every journey

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Enriching Travel Experiences
Ensuring that your top customers are recognised and cared for on every journey
  • Making Travel a Pleasure

Airport Lounge Development

We are continuously investing in and growing our network with a number of lounges around the world that are fully operated through our own subsidiary.

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Airport Lounge Development
We are continuously investing in and growing our network with a number of lounges around the world that are fully operated through our own subsidiary.
  • Expert lounge solution provider

Airport Retail

Better serving needs and wants in the expanding travel retail sector

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Airport Retail
Better serving needs and wants in the expanding travel retail sector
  • Enhancing the airport retail experience
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