In February, in partnership with Points, we welcomed a collection of leading travel and financial services loyalty experts from across the globe to our first, Loyalty Commerce Masterclass, hosted in London.
The event was a great success, as we welcomed the likes of United Airlines, Qantas, Air France-KLM, Elo, Emirates and many more, to discuss, debate and share, a fascinating array of loyalty commerce related news, opinion and best practice.
Topics included:
- How to create an effective loyalty commerce ecosystem
- How data and personalisation are transforming loyalty
- Enhancing the ‘earn’ customer experience
- The value of redemption
- What does the future hold for loyalty commerce?
