Contact Us
Do you have a booking or testing related question?
If you need support for a booking, or have questions about testing, you can email: support@prenetics.com
Alternatively please call +852 3008 8323 for more information.
Do you have a general enquiry?
Kindly check our FAQs page first.
If you cannot find the answer to your query, please email: consumerhelp.ap@collinsongroup.com
Please make sure to indicate you are an Air Canada traveller in your email.