Delivering exceptional travel experiences takes more than premium facilities. It requires consistency, attention to detail and a deep commitment to customer satisfaction at every touchpoint.

This is why we are proud to recognise Bidvest Premier Lounge [AS1] (Johannesburg O.R. Tambo International Airport, Domestic Terminal B) as the Priority Pass Excellence Award winner for Middle East and Africa ‘Lounge of the Year’.

Celebrating excellence across the Priority Pass global network

The Priority Pass Excellence Awards celebrate the outstanding efforts of lounge and experience partners across our global network.

The Lounge of the Year accolade is awarded to the highest-rated lounges worldwide, based on more than 781,000 member ratings and reviews. These assess key aspects of the experience, including facilities, customer service, food and beverage, and overall satisfaction.

A standout traveller experience

Feedback from Priority Pass members highlights why Bidvest Premier Lounge earned this recognition.

Travellers described it as “genuinely the best lounge experience I've had”, praising its “outstanding food, excellent service, and an extremely pleasant experience.” With thoughtfully designed interiors and a welcoming atmosphere, the lounge offers a calm, refined retreat from the pace of the airport.

While design and amenities are important, it is the people behind the experience who make the difference. This award reflects the Bidvest Premier Lounge team’s dedication to delivering a first-class experience for every traveller. The award was presented by our Vice President of Partnerships, Oytun Arat, to Gavin Bell, CEO of Bidvest Catering Services, during a celebration with the full team.

Enabling elevated travel through partnership

At Collinson International, we believe exceptional travel experiences are built through strong partnerships. Our global network of lounge and travel experience providers enables us to deliver seamless, high-quality journeys for Priority Pass members worldwide.

Together, we continue to innovate, meet evolving traveller expectations and raise standards across the airport ecosystem.

We look forward to continuing our partnership and to supporting the ongoing delivery of exceptional experiences for Priority Pass members worldwide.