Extensive lounge network
SmartDelay is built on a platform that delivers:
Access to Collinson’s global LoungeKey™ network:
SmartDelay can also be integrated with AirHelp, a service that specialises in getting travellers compensation in the event of flight delay. So, when the customer’s flight is delayed, subject to qualifying criteria*, their details are passed on directly and assessed, making claims for compensation easier and quicker.
*For flights covered by EU law EC 261, any flight delayed for longer than three hours entitles travellers to financial compensation.
By providing a real-time benefit at their point of need, SmartDelay makes a difference that your customers will remember.
Your customers will receive access to a space that provides comfort and calm, complimentary food and drink and free Wi-Fi while they wait.