Collinson boosts Home, Motor and Non-Health team with two senior appointments

03 November 2015
Collinson, has boosted its Home, Motor and Non-Health Network team with the appointment of Steve Walker to the position of Motor Network Manager. Based in Haywards Heath, Steve will report to Tara Mead, Head of Network, and be responsible for the management and growth of the group's motor rescue and recovery supply chain.

Steve's appointment comes three months after Tara herself was appointed to the role of Head of Network. Both appointments are part of Collinson's continued growth and strong aspirations in the UK home and motor assistance market. Tara was a Key Account Manager within the Commercial Team and has over 16 years' experience within the insurance and assistance industry. Tara has in-depth knowledge of the group's network and an unrivalled knowledge and experience within the motor and home emergency insurance and assistance markets.

Steve has over 25 years' experience in managing customer service delivery in a service operations environment including resource planning within the automotive, transport and logistics sectors and management of third-party suppliers. Prior to joining Collinson, he was Operations Manager at MacAdams Rescue and before that he was Northern Regional Contractor Manager for RAC. He is a Certified Automotive Engineer and Associate Member of the Institute of the Motor Industry.

Tara Mead, Head of Network, Collinson, commented: "With a strong pipeline of new partners, we are investing in ensuring we can continue to deliver on our network promise to our clients, their customers and our network partners. Collinson is looking to optimise the network delivery for its stakeholders and enhance its overall motor proposition. We continue to invest in technology to digitalise the customer experience, including self-serving and self-solving approaches, and are also investing in the recruitment of experienced people to continue to anticipate emerging customer needs."

Lawrence Watts, Head of Commercial, Insurance & Assistance, Collinson, commented: "Given Tara's proven track record in delivering enhancements to our ancillary products and propositions, her pure network focus has enabled the business to enhance the service proposition for customers and ultimately create further competitive advantage. As Tara's first key network management hire, Steve brings strong experience from his previous roles which will enable us to drive further efficiencies for both our network partners, our corporate partners; ultimately to the benefit of the end consumer."

For more information please contact: