Collinson partners with digital health specialist babylon giving customers free, 24/7 global access to a doctor

08 June 2017

Collinson has partnered with digital health specialist babylon to enhance their product portfolio.  Through the babylon app, users will have free video or telephone access to a doctor at any time wherever they are in the world. Additional features include a symptom checker while prescriptions can be issued wherever possible to nearby pharmacies.

The new service is initially being rolled out to the group's Columbus Direct customers, with a view to offering it as an additional service to the rest of Collinson's client base.

Collinson believes there are a number of different B2B product lines that digital health can benefit, including travel insurance and international private medical insurance (iPMI) as a means to contain costs as well as being a sales and loyalty driver. As a product enhancement in the iPMI space, Collinson believes digital health can offer a significant value add to their clients by increasing loyalty and differentiation for end customers, but also by delivering cost savings for clients through reduced medical claims costs.

Rebecca White, Head of Proposition, Collinson said: "Collinson's global footprint, assistance capability, insurance knowledge, innovation and customer insight place us in a unique position to support our partner's growth. We believe that advances in technology and digital capabilities mean that digital health will increasingly become a mainstream part of the medical and travel insurance service suite, particularly as mobile devices become more sophisticated and the options for remote diagnostics and virtual support escalate. We are pleased to be working with babylon to provide this service to our customers and clients."

London-based babylon is the UK's leading digital healthcare service. The company has brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever growing computing power of machines to create a highly advanced innovative healthcare service. In April this year, babylon announced a c. £50m investment to build the world's most advanced artificial intelligence platform in healthcare, to support medical diagnosis and predict personalised health outcomes globally.

Dr Ali Parsa, CEO and Founder, babylon, said: "At babylon, we're transforming the way people think about healthcare, and working with other leading innovators such as Collinson is a big part of making this happen. For example, your health is not something that stays at home when you go on holiday or abroad on business. By working with babylon, Collinson are now making it easier and faster for customers to seek the help they need - in turn bringing better value to their clients".  

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