Customer Engagement in Banking UK 2016
Customer Engagement in Banking, will explore a wide array of business-critical topics ranging from personalisation and value-adding services to brand evangelists and encouraging customers to care about banking. 150+ senior figures from the retail banking industry from across the UK and Europe will attend.
Mark Roper, Commercial Director, Collinson, will be speaking and presenting on Driving digital engagement and loyalty with your customers at 2.20pm. His session will cover:
- Balancing customer expectations and the commercial challenges of technology innovation
- Creating a flexible loyalty ecosystem for motivating greater digital customer engagement
- Proven strategies for influencing customer behaviour that drives loyalty and spend
We will also be in attendance at The Future of Retail Banking, the partner event to Customer Engagement in Banking, running from Tuesday 29th November - Wednesday 30th November.
If you would like to get in touch with the team directly or to arrange to meet with us, please contact firstname.lastname@example.org.