EDF Energy selects Collinson as Home Emergency partner

28 January 2015
Collinson has been selected by EDF Energy to provide homeowner and landlord insurance and assistance services for its new home emergency range.

The 'EDF Energy Protect' range offers both insurance and service solutions for gas central heating, plumbing and drainage, wiring and a comprehensive home emergency product.  Customers can purchase elements on a standalone basis or combine cover to best fit their budget and needs.

Collinson has delivered through its insurance and assistance expertise product design and pricing through Astrenska and development of a dedicated sales platform with claims and assistance services through Intana.  In addition, the Group has used its customer loyalty capability to deliver customer profiling insight and web recommendations.

Lawrence Watts, Head of Commercial, Insurance & Assistance, Collinson commented: "Our partnership with EDF Energy delivers a complete end-to-end service and insurance solution. EDF Energy wanted to expand its insurance offering to add value and strengthen its relationship with customers. We are very proud of what we have delivered to help them achieve this - in particular our ancillary expertise in customer profiling and segmentation to deliver insights around buyer behaviour." 

Noeleen Keane, Manager of Technical Development, EDF Energy commented: "The EDF Energy Protect range will bring increased choice and flexibility to our customers and further establish EDF Energy in the Home Emergency market. Collinson's breadth of capability has underpinned the development of products that are competitive and relevant to the distinct needs of both our homeowner and landlord customers."

For more information please contact: PR@collinsongroup.com.