At Collinson, we craft customer experiences to enable some of the world’s best known brands acquire, engage and retain the most demanding, choice rich customers. We've lived and breathed travel loyalty for over 30 years and work with the likes of ANA, Radisson, JetBlue, AccorHotels, British Airways, Saga, Eurostar, easyJet and many, many more. we know that there are always new discoveries to be made.
To continually expand our expertise and foster loyalty innovation; we recently surveyed 635 loyalty decision makers, from 16 countries, across three verticals, to identify seven actionable steps that businesses can take to put loyalty back on track.
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