Making airport experiences safer, easier and more convenient
From programmes and experiences that improve the traveller journey, to keeping them safe while on the move, boost confidence and revenue as we move towards travel recovery .
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Work with an experienced partner
Understand the whole traveller journey
Drive ancillary revenue
Providing a safe airport experience is a top priority. With our unique background and resources, we can help your airport adapt and meet the COVID challenge head on. We were the first in the UK to open pre-departure rapid LAMP testing facilities and have now expanded out to seven airports. They’re a critical step in the sector’s recovery, helping to restore traveller confidence and re-open routes across the world.
While traffic remains low, now’s also the ideal time to improve the airport experience, ready for when travel returns to normal. Make passing through the airport safe and convenient with contactless ordering; more rewarding with personalised retail offers; and more lucrative, by giving passengers different ways to relax, spend and play.
Addressing the key challenges
Restore traveller confidence
From COVID-19 testing solutions to contactless food ordering and pre-bookable lounge access, help your travellers to feel safer and more confident in their journey.
A full range of testing solutions
Providing a variety of tests that satisfy the needs of destination governments, including pre-departure tests and, for those arriving in the UK, Test to Release. We already have testing facilities at Heathrow, London Stansted, Manchester, East Midlands, London City and London Luton airports.
Link the physical and digital experience
Make the airport journey easier and more satisfying for travellers while boosting ancillary revenue. Provide a single platform to shop for duty free, order food, book a lounge space, pay for parking, and more. Collect invaluable data and use it to develop relevant offers and experiences.
Provide spaces that exceed traditional experiences
Develop new opportunities for ancillary revenue, stay competitive and retain airlines by offering a stand-out experience for travellers with spaces for work, rest or play. Airport Dimensions, a subsidiary of Collinson, are global specialists in designing, building and operating shared-use lounges and airport experiences.
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If you have a question, please contact the team
OUR CLIENTS
Businesses we've assisted
What we did
We aggregated 55 million passenger records, billions of possible journey paths and the co-ordinates of 7,000 airports to uncover traveller insights. We identified 7 million switchable passengers for Changi Airport and together we launched Changi Rewards Travel, the first ever international airport loyalty programme for transit/transfer travellers.
Travel & Leisure
Aggregated 55 million passenger records
The first ever loyalty programme for transit transfer travellers
We identified 7 million switchable passengers for Changi Airport
Changi Airport
Using data to discover insights and launch a strong loyalty programme.