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Global Medical Assistance

Rapid, effective and cost-efficient medical solutions delivered by our highly skilled medical teams.

We offer a truly global, medically centric assistance service which focuses on the delivery of sound medical advice 24/7, 365 days a year.
Our global knowledge and experience have resulted in the creation of an extensive network of overseas medical and logistical organisations. These support us across the US, UK, Europe, Latin America, Middle East, Asia and Africa.

24/7 medical assistance


Proactive case management

Seamless experience

Medical evacuations & repatriations

24/7 medical assistance

Our medical assistance platforms provide services 24 hours a day, 7 days a week, 365 days a year. Our core business includes the provision of medical and security advice to a number of markets and corporate entities on a global scale, along with our extensive expertise in all categories of medical assistance.


Proactive case management

Our assistance team and service structure enable proactive management and continuous governance of every case. Supported by our case management system, processes, and patient centred approach, the teams ensure that customers are kept informed and their case managed from the moment they first contact us through to the moment their episode of care is over or they return home.

Medical team

Routine medical advice, assistance or emergency calls are triaged directly by a team of 90 assistance staff. We employ teams of doctors and nurses across our locations both in the UK and Ireland. These teams are led by our Global Medical Director. Our service structure enables us to provide immediate support whether it is medical or security advice directly to the end customer, wherever they are in the world.


Medical evacuations and repatriations

These are co-ordinated by our team of experienced assistance and medical personnel and directed to designated centres of medical excellence. We manage a global network of partners who support depending on scenario, medical condition and capability . We conduct a thorough risk assessment to deliver the best medical outcome versus the most cost-effective solution.

Pandemic Support Services

  • Support and advice through all phases of a pandemic, including 24X7 Hotline and Consultation Services

  • Symptom and isolation advice
  • Mental health and wellbeing
  • Return to office
  • Work-related travel
  • International deployments

Enhanced Medical Solutions

  • Medical emergency response plan
  • Topside/remote doctor support
  • Infectious disease/pandemic planning
  • Wellness
  • Medical staffing
  • Clinic design & management
  • Pre-deployment screening
  • Occupational health
  • Medical project management
  • Medical training and consultancy

Contact Us - Main
Business Enquiry Form
Customer Enquiry Form