MEDICAL ASSISTANCE

From expert medical advice through to full medical evacuation and repatriation

Rapid, effective and cost-efficient medical solutions for travelling employees or customers, delivered globally by our highly skilled medical teams.
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24/7 medical assistance

24/7 medical assistance

Proactive case management

Proactive case management

Medical evacuations and repatriations

Medical evacuations and repatriations

Learn more

Our in-house medical team of doctors, nurses and assistance experts, deliver medical advice around the clock, 365 days a year through our credentialled network of over 1.2 million facilities around the globe. Our approach is medically led and proactive, while our fully vetted network is continually managed to meet the changing needs of travellers and health care systems around the world. We work directly with providers to ensure that we deliver both the best patient care and value for money, while our dedicated network management team continually reviews the performance of our expert medical providers.

CORE BENEFITS

From advice to practical support

Core Programme

24/7 medical assistance

Our medical assistance delivers 24 hours a day, 7 days a week, 365 days a year.

Core Programme

Proactive case management

From the moment they first contact us through to the moment their episode of care is over.

Core Programme

Medical team

Routine medical advice, assistance or emergency calls are triaged directly by a team of expert assistance staff.

Core Programme

Medical evacuations and repatriations

Co-ordinated by our team of experienced assistance personnel and directed to designated centres of medical excellence.

For more product information, download our brochure

OUR PRODUCTS

Services that deliver safety and reassurance

TRM
Medical and security assistance

Travel Risk Management

Fully integrated, scalable and comprehensive travel risk services brought to you in partnership with GardaWorld – a leading provider of integrated security solutions.

Security Assistance
Medical and security assistance

Security Assistance

Advice and responses to security situations worldwide, delivered through our global, round-the-clock security network. Support can range from practical advice to evacuation in the event of political unrest, natural disaster or terrorism.

Airport Testing
Medical and security assistance

Airport Testing

Developed initially to respond to the COVID-19 crisis, we are working with airports around the world to implement health screening protocols that boost traveller confidence and reduce quarantine measures.

GET IN TOUCH

If you have a question, please contact the team

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