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Collinson Group

Global Aviation Festival 2017

07 August 2017 Go To News Feed

This year Collinson Group are proud silver sponsors of the Global Aviation Festival, held at the Business Design Centre in London from 6th - 8th September; bringing together carriers from across the globe to share insights on important industry trends and topics.

In a saturated market, airlines know they need to truly differentiate the experience they provide to their passengers in order to become their brand of choice.  Complementing this is how they can evolve their existing frequent flyer programmes to offer members the choice and control they want.

At Collinson Group, the customer experience, loyalty and ancillary revenue are topics close to our hearts and Peter Gerstle, Head of Travel Products, Collinson Group, will be speaking and presenting at 12.40pm on Thursday 7th September during the conference stream focused on loyalty, revenue and retention. 

His session 'What's the point? The Great Loyalty Debate' will cover:

  • The kaleidoscope of loyalty, exploring stakeholder perspectives and priorities
  • Loyalty and ancillary revenue - conflicting or complementary objectives?
  • The true value of points and the tools to drive lasting member engagement
  • What customers want and the future of loyalty strategies for the airline industry

With a portfolio of solutions ranging from our award-winning earning and redemption platforms, loyalty services to travel insurance and access to airport lounges worldwide, we can help you explore how you can drive customer engagement, improve the travel experience and increase ancillary revenue. So come and find us at stand 78, or book a meeting with us at the event.

View the full conference agenda and further information about the event.

If you would like to get in touch with the team directly or to arrange to meet with us at another suitable time, please contact Neil Tolefree, at neil.tolefree@collinsongroup.com.

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