Purpose of the job

We are seeking a DevOps Engineer with experience in building, deploying, and maintaining large-scale, high-performance systems using AWS, Terraform, Kubernetes and Docker. The ideal candidate will have a strong background in infrastructure automation and be comfortable working with a variety of different technologies.

This is an exciting opportunity to work on a wide range of projects and be part of a team that is driving innovation in the field of DevOps. If you are a highly motivated, results-driven individual with a passion for infrastructure automation and scaling, we encourage you to apply.

Key Responsibilities

• As a DevOps Engineer, you will act as an escalation point for any Cloud/CICD based issues.
• You will act as an expert for cloud technologies (AWS) and advocate standards and best practices to be applied.
• As the technical owner for the infrastructure supporting Collinson’s services, you will be proactively thinking about how to ensure it is secure and resilient, with sufficient monitoring and alerting, allowing you to react to deviations swiftly.
• You will have a good understanding of best practices around Cloud, Network and Application Security, allowing you to handle security alerts confidently, implement standards and provide advice to other engineering teams.
• You will have experience building and running a technical platform which other engineering teams depend on, with developer experience and resilience always in mind.
• Work with various teams to design and implement development pipelines with automation at the heart of every design.
• You will use your architectural experience to not just help deliver development pipelines (CI/CD) but also solution architecture so that every solution is built in a well-thought, forward thinking way.
• Working with partners in other teams to help deliver solutions for Collinson and its companies to market. This involves working with both technical and non-technical personnel and so communication skills must be excellent both written and verbal with the ability to communicate at all levels of the business.
• Responsible for performing root cause analysis for underlying issues and incidents that affect systems performance and availability including proactively identifying and resolving known errors and problems to minimize incident re-occurrence.
• Assist in the analysis and evaluation of vendor supplied software and hardware products in accordance with Company requirements and specifications.
• Helping to translate business and customer requirements into solid and stable solutions.
• Executing projects and tasks independently and with limited direct supervision.
• To provide the technical input into planning and implementation of complex upgrades, installation, and releases.
• To keep abreast of updates in information technology, being able to recommend and evaluate products and services for use within group and communicating said recommendations effectively.
• Expected to make recommendations for improvement in respect of Group IT process and operational support.
• Being part of the on-call rotation will be expected and required, to ensure our customer always get the best experience.

Knowledge, skills and experience required

• Knowledge in Cloud Technologies, specifically AWS
• Ideally AWS Certified to demonstrate theoretical awareness of best practices
• Understanding of Source Control Systems, specifically Git.
• Experience with Infrastructure as Code, including a working knowledge of Terraform
• Awareness of PCI and ISO27001 and the impact these have on infrastructure, networks and application designs
• Scripting experience in either PowerShell, Bash, or Python
• Familiar with Containerisation, specifically Docker & Kubernetes
• Linux and Windows Server experience
• Experience with monitoring and logging tools, ideally AppDynamics and Datadog
• Working knowledge of networking technologies, including DNS, Firewall Configuration, WAF and Load Balancing.
• Passionate to learn and develop new skills and experience.
• The ability to work well as part of a multi skilled team all focused on a common goal.

About us: Our story

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

Reward & Benefits: What's in it for me?

You can look forward to a competitive salary and benefit plan including but not limited to:

• Medical & Dental Care
• Priority Pass Membership
• Childcare allowance (for children up to 6 years old)
• Birthday day off
• Work From Anywhere 8 weeks per year

Equal Opportunities: Our commitment to inclusion

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

If you need any extra support throughout the interview process, then please email us at recruitment@collinson.com