Job Description

The Role

The Billing and Credit Control Administrator will take responsibility for processing sales invoices and allocating cash received against customer accounts across the Collinson Group entities, ensuring that correct records are maintained and following up on any overdue receipts.

Key Responsibilities

• Perform timely and accurate creation of customer invoices, credit notes and rebates based on company policy and customer contracts.
• Ensure the accuracy and completeness of billing transactions.
• Act as a point of liaison for customers, resolving internal and external customer queries and escalating these where necessary.
• Initiate contact with customers to follow up on overdue payments and outstanding invoices.
• Perform reconciliations and settlements of customer-related transactions, ensuring accurate and up-to-date records of payments and outstanding balances.
• Maintain organised and up-to-date records of collection efforts, correspondence and customer agreements.

Knowledge, Skills and Behaviours

Essential

• 1+ years of office-based admin/finance experience.
• Matric certificate.
• MS Office competency (Outlook, Teams and Excel).
• Good communication skills, both written and oral.
• Ability to work as part of a team, but also capable of working on own initiative.
• Attention to detail.
• Ability to accurately complete tasks while meeting key deadlines.
• Prepared to learn new processes and systems.

Desirable

• Experience operating in a multi-currency or multi-country environment.
• Previous experience of billing and credit control.

Reward & Benefits: What's in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.