Job Description

The Role

As a Senior Product Manager – Commerce & Valuation, the postholder will own the product strategy, roadmap and delivery of commerce and valuation capabilities that enable customers, partners and internal teams to discover, price, build and purchase relevant travel experiences with confidence.

Working closely with Engineering, Data, Commercial, Partnerships, Operations and other Product teams, the role will define and deliver the product capabilities needed to power pricing, valuation, search, basket and checkout journeys across our digital ecosystem, ensuring these capabilities are scalable, commercially effective and designed to support a broad range of products, markets, partners and customer propositions.

The role will play a key part in shaping the tools and platforms that enable dynamic pricing, offer configuration, inventory presentation, product valuation and basket construction. This includes both customer-facing commerce experiences and the back-end product tooling required to manage, optimise and operationalise those experiences effectively.

The role combines strong product management discipline with commercial awareness and technical understanding, ensuring product decisions are grounded in customer needs, business value, operational scalability and data-led insight.

Acting as the bridge between business strategy and technical delivery, the role will translate complex commerce, pricing and valuation needs into clear product requirements, prioritised roadmaps and measurable outcomes.

Key Responsibilities

• Own the product vision, strategy and roadmap for commerce and valuation capabilities, ensuring alignment with customer needs, commercial objectives and wider business priorities.
• Define and prioritise product capabilities that support pricing, product valuation, basket, checkout and related commerce journeys.
• Translate complex business problems into clear product requirements, user stories, acceptance criteria and Product Requirements Documents.
• Work closely with Engineering and Architecture teams to define scalable back-end tooling and services that can power search, basket, pricing and offer presentation.
• Partner with Commercial, Partnerships and Finance teams to understand pricing models, commercial rules, valuation logic and revenue opportunities.
• Define requirements for tools that allow teams to configure, manage and optimise pricing, product availability, merchandising and basket behaviour.
• Ensure commerce and valuation capabilities are designed to support flexible product propositions, including travel experiences, upgrades, bundles, partner offers and ancillary services.
• Collaborate with Data and Analytics teams to define product success metrics, commercial KPIs and performance reporting requirements.
• Use customer behaviour, conversion, basket, search and revenue data to identify opportunities to optimise product performance and commercial outcomes.
• Lead cross-functional delivery with Engineering, Design, Data, Commercial and Operations teams within Agile delivery environments.
• Manage product backlogs, prioritisation decisions and trade-offs, balancing customer value, commercial impact, technical complexity and operational feasibility.
• Support the development of platform capabilities that can be reused across multiple markets, partners, channels and product lines.
• Identify opportunities to improve automation, reduce operational effort and increase consistency in how pricing and commerce capabilities are managed.
• Champion best practice in product management, including discovery, experimentation, outcome-led prioritisation and evidence-based decision-making.
• Communicate product plans, priorities and progress clearly to senior stakeholders, delivery teams and business partners.
• Manage risks, dependencies and delivery challenges, ensuring issues are surfaced early and resolved collaboratively.
• Keep informed of commerce, pricing, marketplace and travel technology trends, applying relevant insight to product strategy and roadmap development.

Knowledge, Skills and Behaviours

Essential

• Significant experience in Product Management within a digital, commerce, marketplace, travel, loyalty, fintech or platform-based environment.
• Proven experience owning complex product capabilities from discovery through to delivery, launch and optimisation.
• Strong understanding of digital commerce journeys, including search, basket, checkout, pricing, merchandising and conversion optimisation.
• Experience building or managing pricing-based tools, valuation capabilities, offer engines, rules-based systems or commercial configuration tools.
• Experience working on back-end product tooling, internal platforms or operational systems that support customer-facing digital experiences.
• Ability to define clear product requirements for technically complex systems, APIs, services, data flows and platform capabilities.
• Strong commercial awareness, with the ability to connect product decisions to revenue, margin, customer value and operational efficiency.
• Experience working closely with Engineering teams to deliver scalable, reliable and reusable product capabilities.
• Experience using data and analytics to monitor product performance, customer behaviour, conversion, basket value and commercial outcomes.
• Comfortable working with ambiguity and complexity, with the ability to create clarity, structure and momentum across cross-functional teams.
• Strong stakeholder management skills, with the ability to influence senior stakeholders and align teams around clear priorities.
• Experience working in Agile delivery environments, including backlog management, sprint planning and iterative product development.
• Excellent communication skills, with the ability to explain technical and commercial concepts to both technical and non-technical audiences.
• Strong problem-solving skills, with a practical, outcome-focused approach to product delivery.
• A customer-focused mindset, with a passion for building products that make complex journeys simple, relevant and commercially effective.

Desirable

• Familiarity with marketplace, travel retail, loyalty, airport experiences, ancillary revenue or partner distribution models.

Reward & Benefits: What's in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.