Forging Strategic Partnerships With Brands Your Customers Love
Mastering Customer Engagement in Financial Services
Forging Strategic Partnerships With Brands Your Customers Love
Mastering Customer Engagement in Financial Services
Forging Strategic Partnerships With Brands Your Customers Love
Mastering Customer Engagement in Financial Services
Commonwealth Bank Australia faced significant liability due to an underperforming loyalty programme with a high volume of unredeemed points.
We introduced our award-winning Realtime-XLS loyalty platform, enabling seamless multi-channel points earning and instant redemptions at the time of payment. This innovative solution revitalised the programme, resulting in 50,000 redemptions per month, enhanced customer engagement and reduced points liability for the bank.
Arun's planning to book his next holiday using his airline miles, but is 10,000 miles short. He notices his bank offers a 20% bonus on miles transfer. By transferring his bank points, he can get the additional 10,000 miles he needs for his trip.
Commonwealth Bank Australia faced significant liability due to an underperforming loyalty programme with a high volume of unredeemed points.
We introduced our award-winning Realtime-XLS loyalty platform, enabling seamless multi-channel points earning and instant redemptions at the time of payment. This innovative solution revitalised the programme, resulting in 50,000 redemptions per month, enhanced customer engagement and reduced points liability for the bank.
Arun's planning to book his next holiday using his airline miles, but is 10,000 miles short. He notices his bank offers a 20% bonus on miles transfer. By transferring his bank points, he can get the additional 10,000 miles he needs for his trip.
In today’s competitive financial services landscape, standing out requires a unique approach that resonates with your customer preferences. Being part of a robust partner ecosystem expands access to your products while delivering rewards and experiences that meet your customers’ unique wants and needs.
Whether it is making every day more rewarding with offers and discounts, or curating unique, luxury experiences that create an impression, establishing co-funded offers with relevant, aligned brands can significantly enhance your appeal and reasons to choose, in the eyes of your customers.
Partnering with Collinson gives you access to an established network of brands. We are continually evolving our partnerships to meet customers’ desires for premium, seamless experiences, from travel to everyday lifestyle benefits, through innovative, multichannel, and highly personalised engagement programmes.
In today’s competitive financial services landscape, standing out requires a unique approach that resonates with your customer preferences. Being part of a robust partner ecosystem expands access to your products while delivering rewards and experiences that meet your customers’ unique wants and needs.
Whether it is making every day more rewarding with offers and discounts, or curating unique, luxury experiences that create an impression, establishing co-funded offers with relevant, aligned brands can significantly enhance your appeal and reasons to choose, in the eyes of your customers.
Partnering with Collinson gives you access to an established network of brands. We are continually evolving our partnerships to meet customers’ desires for premium, seamless experiences, from travel to everyday lifestyle benefits, through innovative, multichannel, and highly personalised engagement programmes.