A seamless global customer experience
LoungeKey gives your customers access to 1,500+ airport lounges and travel experiences worldwide. The iOS/Android app includes a digital card and access to extra programme benefits.
LOUNGEKEY™
Give customers somewhere to enjoy their pre-flight time
No new membership card needed
A valuable benefit associated with your brand
Easy on-boarding process
Offer your cardholders airport lounge access and exclusive offers through the convenience of their existing payment card. LoungeKey provides a different approach to travel benefits, with fully customisable and co-branded features.
CORE BENEFITS
Feel-good benefits for both you and your customers
Customisable programme
Create a co-branded experience with features such as custom URLs and bespoke customer communications. Entitlements and charging models are configurable as needed.
Powerful digital features
An app that’s available in 20 languages, with the ability to save and view lounges, visit history and entitlement, as well as exclusive offers and a digital LoungeKey card.
Operational excellence and customer service
Fully PCI DSS compliant. 24/7 in-house multilingual support teams across three global service centres covering 10 languages, flexible billing and dedicated global account management services.
OUR PRODUCTS
Adaptable solutions to enhance your customers’ journeys
Priority Pass™
Our flagship premium membership programme that enhances the travel experience, providing confidence and comfort to your customers, while you benefit from better engagement and increased cardholder loyalty.
Lounge Pass™
Providing our worldwide tour operator, travel agent and airline clients with a pre-bookable, one-time benefit that increases customer satisfaction while boosting income.
Airport Dimensions
Owning and operating our own airport lounges, sleep pods and other airport experiences ensures that your customers have exclusive access to the most and best experiences in airports across the world.
OUR CLIENTS
Businesses we've assisted
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Sep 2024
Collinson partners with Exodus Adventure Travels to provide Priority Pass as an added value to their comprehensive small-group adventure trips portfolio in North America
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Sep 2024
Collinson International’s 2024 Travel Benefits and Customer Engagement Report reveals Asia Pacific consumers spend as high as USD10,000 per annum on travel
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Jul 2024
Global passenger traffic surges in APAC: Priority Pass reports 71% increase in airport visits during first 6 months of 2024
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