Today’s choice-rich customer demands more for their loyalty than ever. Working with leading brands around the world, we craft experiences that attract profitable customers and build long-term, mutually beneficial relationships. In particular, we specialise in creating the kind of experiences it takes to engage the high-earning, frequent traveller. We’ve been helping companies wishing to connect with this audience for over 30 years.
From earning and redemption solutions to loyalty strategy and end-to-end programme deployment and management, our strategic expertise and innovative solutions are tailored to address your opportunity gaps. Together we can win enduring devotion from today’s empowered and impatient customer.
To enable us to continue to tackle the challenges of the choice-rich customer, we have recently brought together our loyalty commerce specialist business Collinson Latitude, our award-winning global loyalty agency ICLP, and our customer engagement platform business Welcome Real Time into a single loyalty division to create a power-house of loyalty expertise and innovation. Our new loyalty division delivers a single entry point for our clients to access all of our loyalty expertise and experience, and equip them to deliver the smart experiences it takes to drive deeper customer devotion.