REALTIME-XLS

Grow loyalty and profitability with every interaction

Our enterprise-grade, real-time loyalty solution, tracks and rewards all customer transactions through an innovative and seamless customer experience
Loyalty and Customer Engagement
Realtime XLS - 25 million

25 million daily loyalty transactions

100 million customers

50 million active customers

Realtime XLS - 2 million

2 million retailers

Learn more

The powerful rules engine at the heart of our high-performing platform, Realtime-XLS, effortlessly tracks and rewards, in real-time, every customer transaction and interaction across all channels.

Realtime-XLS will help you understand and influence your customers’ banking, spending and redemption behaviours making it the perfect solution to gain customer insights, strengthen loyalty and drive profitability.

Our versatile and flexible solution supports a wide range of value propositions including coalitions, pay with points, merchant-funded offers, bank wide loyalty and payment-based loyalty. With our extensive set of standard APIs, you can easily integrate loyalty initiatives into your own payment or banking systems, front-end or mobile applications. And it can be deployed on-premise or through cloud-based, managed services.

CORE BENEFITS

Why choose us

Core Benefits

Real-time rewards

Customers earn rewards and receive instant gratification at time of payment or during interactions with their bank. With the ability to earn various reward types across multiple channels and on their everyday purchases, the solution helps deliver an enhanced customer experience.

Core Benefits

Flexible redemption

Give your customers the flexibility to redeem how and when they choose, with the ability to pay with points, shop on an offers catalogue or earn a discount or cashback credit. By offering easy redemption and points tracking capabilities, the Realtime-XLS online white-label member portal facilitates further customer engagement.

Core Benefits

Intelligent targeting

Configure and adjust every element of your reward programme with the powerful Realtime-XLS rules engine. Target segments more precisely with relevant campaigns to motivate increased spend and other profitable behaviours. Our merchant mobile portal and app empower your partners to easily set up promotions in real-time at POS, choosing how and when to reward their customers.

Core Benefits

Deeper insights

Generate insights into your customers’ behaviour and your programme performance with our full suite of reporting tools. Easily accessible key metrics help you understand what drives your customers’ spending habits - creating insights that optimise your programme and drive profitability.

GET IN TOUCH

If you have a question, please contact the team

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