Collinson celebrates Partner Excellence, as Vienna Lounge wins Europe ‘Lounge of the Year’ Award for a Third Consecutive Year

The VIENNA Lounge has been named ‘Lounge of the Year’ for Europe in this year’s Priority Pass Excellence Awards for the third consecutive year.
Creating standout travel experiences for our Priority Pass members goes beyond premium design and amenities. It’s driven by consistency, attention to detail and a continual commitment to excellence at every touchpoint.
Congratulations to our partner Vienna International Airport on VIENNA Lounge’s recognition as ‘Lounge of the Year’ Europe Winner in this year’s Priority Pass Excellence Awards, marking its third consecutive win and a first for any airport lounge globally.
Marking the occasion in Vienna
To celebrate this achievement, Christopher Evans, CEO of Collinson International, presented the award to Julian Jäger, Joint CEO and COO of Vienna Airport, during a celebration with guests and partners. The event featured live music, including a saxophonist performance, alongside signature cocktails and a curated selection of regional delicacies, showcasing the very best of Austrian hospitality.

An award shaped by member experience
With its panoramic views across the airport apron, refined Austrian design, curated artworks and locally inspired food and regional wines, the VIENNA Lounge brings a strong sense of the city’s culture to the airport environment.
However, it is the expertise and dedication of the team that truly brings the space to life, delivering the personal, attentive service that travellers value most. Our Priority Pass members describe the location as “a beautiful lounge with fantastic food, drinks and amenities,” with a team that is “at the top of their game,” creating an experience so welcoming that many say they “didn’t want to leave.”
Sustaining this level of recognition year after year is an ongoing commitment to delivering consistently high standards for travellers. Collinson is proud to collaborate with a global network of outstanding partners who share our vision to innovate, elevate, and redefine the standards of excellence within the airport ecosystem.

Recognising excellence across the Priority Pass network
The Priority Pass Excellence Awards celebrate the efforts of lounge and experience partners across a global network of more than 1,900 airport lounges and travel experiences.
Based on the ratings and reviews of over 700,000 members worldwide, the ‘Lounge of the Year’ award reflects consistently high performance across key aspects of the experience, including service, comfort and overall satisfaction.


