Because customers expect more.

At Collinson we believe that today customer experience is the ultimate battleground between competing brands. We’re chosen by the world’s most ambitious financial services, travel and retail brands to craft customer experiences that win competitive edge. This enables them to acquire, engage and retain the most profitable, but most demanding customers.

Our clients demand more.

Acknowledged as a global leader in customer benefits and loyalty, we deliver exceptional travel, insurance and assistance products that differentiate value propositions and loyalty solutions that win deeper, more valuable customer relationships.

Smarter Experiences. Deeper Devotion.

Win permanent preference from the choice-rich, frequent traveller. Extraordinary, insight-driven experiences… right across the journey.

Engage 
deeper with your customers

Smarter loyalty solutions that drive more profitable relationships.

Engage 
deeper with your customers

Smarter loyalty solutions that drive more profitable relationships.

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Our unique combination of loyalty strategy, award-winning technology and programme management create better experiences for your customers.

  • Loyalty Expertise
  • Loyalty Services
  • Loyalty Solutions
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Enrich
their travel experience

The most premium and sought-after customer benefits.

Enrich
their travel experience

The most premium and sought-after customer benefits.

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Our proprietary travel benefit programmes (including world leader Priority Pass) enrich your travelling customers’ journeys through airports, regardless of airline flown or class of ticket.

  • Priority Pass™
  • LoungeKey™
  • Lounge Pass™
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Protect
their interests

Trusted and unique insurance solutions for customer benefits or ancillary revenue.

Protect
their interests

Trusted and unique insurance solutions for customer benefits or ancillary revenue.

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Our insurance solutions blend our unique experience across sectors to deliver smarter insurance products that respond to the individual needs of each customer.

  • Travel Insurance
  • Global Health
  • Insurance Broking
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Assist
in times of need

Expert medical and security assistance for travelling customers and employees.

Assist
in times of need

Expert medical and security assistance for travelling customers and employees.

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Our dependable assistance services deliver relevant, immediate and critical care for those in need, as well as digital identity and global travel management and care.

  • Travel Risk Management
  • Identity Assistance
  • Travel Disruption Assistance
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