02 Apr 2020
Travel Assistance Ambiguity Leaving Business Travellers Unaware of Whats on Offer to Them
Americas - Europe
While half of business travellers say their employer has invested in medical and security assistance to support them, 51% of those, aren’t sure what it means or offers, according to a new survey from global medical, security and travel risk management services provider Collinson.
The great news is, three quarters of employees feel their employer cares about their physical wellbeing when asking them to go on business trips, and has invested accordingly. However, said employees are also apprehensive about making use of the traveller assistance and support services they’ve been signed up for – only a fifth said they were confident using their 24/7 medical and security assistance in the event of something going wrong while abroad.
The survey, conducted just prior to the COVID-19 outbreak, alludes to even more companies having implemented such programmes - some 15% of business travellers say their work might provide it but they’re not sure, while over a tenth (12%) admitted they wouldn’t ...