Collinson, the owner and operator of Priority Pass™ Access India, a dedicated airport experiences programme for India, and LoungeKey™, an international digital travel experiences programme, announces its partnership with India’s travel fintech company, Scapia.
Through this partnership, eligible Scapia users can enjoy complimentary, unlimited access to over 60 premium airport lounges and travel experiences across all major cities in India through Priority Pass™ Access India simply by tapping or swiping their payment card on point-of-sale (POS) terminals. Additionally, they will also have access to over 1,400 international airport lounges and travel experiences through Collinson’s LoungeKey™ programme at an additional fee.
Surveying 4,750 consumers in Asia Pacific, Collinson’s latest consumer insights report – The New Rules of Engagement: Customer Expectations Revealed – shared that 86% of consumers in India perceive the experiences that brands and companies provide to be as important as its products and/or services. Against this “Customer Experience Era”, travel-related rewards and benefits have emerged as a rising opportunity for financial services brands to drive better commercial returns. Consumers in India – particularly Millennials – have ranked access to airport lounges as one of the top two travel-related rewards and benefits they value highly. The report also highlights that eight in ten consumers in India are more likely to use their payment cards for travel and everyday expenses should the payment card offers travel-related rewards or benefits.
"As a global leader in the provision of airport experiences, loyalty and customer engagement solutions, we are excited to be partnering with Scapia to delight their cardholders with our extensive network of airport lounges and travel experiences; offering ease and comfort.”
Anil Goteti, Founder of Scapia, said, “Our mission at Scapia has always been to ensure our customers have the best experience, whether they are using our co-branded credit card or embarking on a journey. This partnership with Collinson is a significant step towards realising that goal. By providing access to premium airport lounges across India, we aim to offer our customers an unparalleled level of comfort and delight during their travels.