Realtime-XLS
An enterprise-grade, real-time loyalty solution. Realtime-XLS tracks and rewards all customer transactions and interactions, strengthening loyalty and driving profitability through an innovative and seamless customer experience.
LOYALTY PLATFORMS
Loyalty platforms tailored to your customers
Award winning, proven technology
Salesforce Loyalty Management expertise
In-depth, real-time customer insights
Delivering the right experiences, customer rewards and communications at the right time relies on powerful tools. Our proprietary loyalty platform, Realtime-XLS is built to deliver with precision by customer behaviour experts and is the loyalty platform of choice for over 25 banks around the world. And because we know every business is different, we’ve designed Realtime-XLS to integrate with your in-house technology.
We know the power of loyalty platforms when they are fully integrated across existing company IT systems and databases. We’ve partnered with Salesforce to provide Salesforce customers with our loyalty experience and technical experience to configure and implement Salesforce Loyalty Management into their IT network. With single customer views and real time data feeds and analytics, companies can deliver loyalty seamlessly across channels, from anywhere in the organisation.
OUR PRODUCTS
Technology that helps you deliver the right experience
Salesforce Loyalty Management
Salesforce Loyalty Management is the jewel in Salesforce’s Customer 360 crown bringing together Sales, Service, Marketing, Commerce and Customer Data to deliver fully-integrated loyalty solutions for brands across all sectors. Collinson works closely with Salesforce customers to design, implement and optimise their loyalty programmes using Loyalty Management, Marketing Cloud and other Salesforce products.
OUR EXPERTISE
Our expert teams can help you build your loyalty proposition
Services
We work with you to create strategies that drive smarter customer experiences by focusing on the needs of your customers and your business. We support you by analysing data, assessing customer behaviour, integrating or streamlining processes to deliver targeted and integrated engagement.
Salesforce Loyalty Management
Salesforce Loyalty Management is the jewel in Salesforce’s Customer 360 crown bringing together Sales, Service, Marketing, Commerce and Customer Data to deliver fully-integrated loyalty solutions for brands across all sectors. Collinson works closely with Salesforce customers to design, implement and optimise their loyalty programmes using Loyalty Management, Marketing Cloud and other Salesforce products.
Programmes
Our global merchant network, services and platforms work together create powerful end-to-end customer loyalty programmes which drive greater engagement and increases customer rewards, satisfaction and retention, while increasing revenue for your business. These are tailored based on your specific requirements.
Data and Analytics
Data is at the heart of what we do. Our full suite of loyalty data services are designed to enrich your customers’ experiences and improve business outcomes. Using our own proprietary technology along with those of our technology partners, including Salesforce loyalty management, our data and loyalty experts work together to generate unique customer insights and drive compelling, innovative customer loyalty journeys that improve the performance of your customer rewards and marketing programmes.
OUR CLIENTS
Businesses we've assisted
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