Personalised experiences that build lasting customer loyalty and engagement

Matt is responsible for Collinson’s data and analytics capability, data governance and ensuring the highest standards of compliance are met. His global team of over 100 data scientists, data engineers, and analysts, deliver state-of-the-art data services to us and our clients. Their work includes attention-grabbing data visualisations, optimisation algorithms, data lakes and AI-driven personalisation.  

He Joined Collinson in 2003 having previously held data and CRM roles at British Airways, Lastminute.com and Amazon.com. With over 25 years’ experience in data he has evolved Collinson’s data function to take full advantage of industry developments, ensuring we stay ahead of the curve.

Priyanka is responsible for increasing Collinson’s market share in the MEAI region through new market development. Her remit includes making sure our offerings meet the demands of the region and setting the direction for our global teams on product development and go-to-market strategy. Besides leading cross-cultural commercial and product teams, Priyanka also represents us externally. Working alongside the C-suite of leading brands, she provides insights on enterprise level customer engagement strategies using developments in data, digital and emerging technologies. 

Priyanka is a business leader with over 20 years of experience in leading customer engagement and market development for leading global and regional brands across different sectors. 

Sanjit joined us as Client Services Director in April 2009 and was responsible for all our clients across the Middle East and Africa. Since 2014, he has been leading the Middle East office and driving profitability for the business. He is responsible for ensuring a smooth and seamless delivery of contracted services, maintaining high performance teams to deliver exceptional account management and results, while also providing insight and knowledge to our clients.  

Sanjit has over 24 years’ experience in both client and agency roles. His key strengths are loyalty marketing, data insights, and marcomms planning and execution. His main areas of focus are in customer relationship marketing, loyalty marketing, acquisition and retention. 

Thierry has over 25 years of experience in software solutions and services dedicated to the financial industry. He started his career as a consultant working with Gemalto and Mastercard where he gained solid expertise in the electronic payment solutions.  

He joined Welcome Real Time (WRT) in 1998 and held several positions, later leading the WRT loyalty software implementation for international clients. As a member of the executive committee, he contributed to major strategic changes in the company. After WRT joined Collinson in 2014, Thierry was later appointed to our Financial Services and Retail Loyalty division.

Daniel is the Vice President for Data, Insights and Technology within Collinson’s Asia Pacific team.

Holding over 15 years of experience in consulting, product development, system integration, automation and gamification, Daniel is passionate about delivering customer-centric solutions and services that help Collinson clients build meaningful, enduring and increasingly valuable relationships with their customers.

Daniel has worked extensively with marketing, automation, integration, business intelligence and advanced analytics for global enterprise organisations across sectors including technology, aviation, hospitality, luxury and retail.

Stephen joins Collinson from Salesforce, where he spent almost two years defining and selling customer engagement solutions to its clients, and helping them to achieve optimum results, as a Director of Customer Success. Stephen has spent his career both in-house and in-agency, creating B2C, B2B and CRM campaigns and programmes designed to drive the highest levels of customer engagement. Here at Collinson, Stephen will be responsible for leading Collinson’s Salesforce strategy for loyalty, with an initial focus on its key European markets, and for growing Collinson’s loyalty business through Salesforce and Collinson channels.

Prior to joining us, Stephen spent eight years in the Salesforce ecosystem, including at the company, where he defined and sold professional service solutions that drove adoption and use of the Salesforce suite of products. Before this, Stephen held similar roles at Moneysupermarket, where he devised an extremely successful customer retention model, as well as at Microsoft, where he won awards for his industry-leading demand generation platform.