Todd Handcock, President APAC and Daniel Cantorna, APAC VP for Data, Insights & Technology at ITB Asia 2021
The travel industry in Asia Pacific has been hit hard by the pandemic. In turn, consumer expectations and behaviours have changed. In these challenging times, how can a travel brand build and strengthen relationships with its most loyal customers?
Todd Handcock, President APAC and Daniel Cantorna, APAC VP for Data, Insights & Technology recently delivered a C-Suite talk on the topic ‘2022 Global Travel Outlook and Using Data to Thrive Through Disruption’ at ITB Asia 2021- Asia's Leading Travel Trade Show.
Key highlights include:
- Emerging travel trends for 2022 and beyond
- How a strong and clear data strategy can help brands thrive through the disruption caused by COVID-19
- The rising importance of loyalty programmes and earn/redemption platforms
You can also view the second volume of the APAC Travel Recovery Report here
About The Speakers:
Todd has over 25 years of experience in the region, with leadership roles across sales, marketing and operations. He has supported clients in diverse industries including banking, insurance, consumer, retail, travel and hospitality, and has a deep understanding and appreciation for the complex challenges faced by businesses in today’s rapidly evolving landscape.
Daniel holds over 15 years of experience in consulting, product development, system integration, automation and gamification experience and is passionate about delivering customer-centric solutions and services that help Collinson clients build meaningful, enduring and increasingly valuable relationships with their customers.