It’s that time to celebrate the wins of the year, even with the troubles of the pandemic and the impact it had on the travel industry, Collinson has a lot to celebrate. With wins from around the globe for numerous solutions we have continued to assist in helping the travel ecosystem recover.
Our Airport Dimensions division, the global leader in airport lounges and travel experiences, has received official recognition of its outstanding achievements by receiving prestigious industry awards. The first was a top prize at this year’s World Travel Awards, where its Club Aspire Lounge at London Heathrow Airport Terminal 3 was named as Europe’s Leading Airport Lounge 2021. The premium lounge, developed in partnership with Swissport (SwissportALD) provides passengers with a quiet, safe space to relax and benefit from a wide range of luxury travel services, from complimentary digital newspapers and unlimited WiFi to a free seasonal hot food menu and a Business Zone for business travellers.
Airport Dimensions, alongside Priority Pass, aviation services company Swissport and hospitality technology experts Servy, also won with our contactless, in Lounge Food and Beverage Ordering Solution Ready 2 Order won the European FAB Superstars Award for Innovation for the implementation in the Club Aspire Lounge in London Heathrow Terminal 5. FAB Superstars was created to shine a light on the frontline and behind-the-scenes heroes and heroines who have helped keep the industry going throughout 2020 and into this year. Ready 2 Order was developed with our investment partner Servy to provide a contactless solution that would help maintain the provision of complementary food and drinks to members in lounge, whilst keeping guests and staff safe.
Our assistance team won the Travel Product Innovation award at the International Travel Insurance conference in Madrid with our flight delay product, SmartDelay. In the event of flight delay, travellers will have to access to Collinson’s global LoungeKey™ network of over 1,100 lounges. With innovative features such as a fully customisable platform to match your brand and a simple set-up process with full integration options, we are delighted to accept this award after such a turbulent year.
Collinson remains optimistic about the new year and the exciting opportunities it will bring as we continue working on travel recovery to bring customers our award-winning services, remaining as a leader in the travel industry.