Collinson will be exhibiting at MoneyLIVE Summit in London on the 26th and 27th November. MoneyLIVE is Europe’s leading retail banking conference which brings together the best and brightest of the European banking industry for an unrivalled forum of discussion and debate about the future of retail banking.
Visit us on stand 12 and learn more about how we support banks and card issuers attract, retain and engage their customers with our suite of loyalty and benefit solutions.
On the morning of the 26th Nov we will also be hosting a private breakfast briefing titled "Future-proofing your customer relationships" which will feature Shaun Smith, customer experience expert and author. The briefing will reveal some of our latest research findings and we will explore how customer experience is now the ultimate battleground between competing consumer bank brands, including:
- The trends and challenges shaping customer experience and banking
- How well do you know your customers? We will share key findings from our commissioned Forrester study on understanding loyalty and measuring advocacy in FS
- Smarter experiences drive deeper devotion. Sharing fresh insight and the key outputs from our new Currency of Experience research on consumer choice
If you would like to get in touch with the team directly or to arrange to meet with us, please contact us now.