Delivering unrivalled standards in call centre and customer
management from our strategically located, 24-7, multilingual
Harnessing the latest technology and technical expertise to
support the IT needs of our clients, their customers and our own
Generating actionable insight from data to increase customer
understanding and drive business performance.
Providing access to our network of thousands of global, regional
and local partners across the world to acquire, reward and retain
Leading lifestyle membership programmes and travel enhancement
products on a
Developing engaged customer relationships and brand advocacy
through specialist loyalty expertise, innovative reward and
incremental revenue programmes.
Supporting customers 24-7, at home, on the road or when
abroad, with our global lifestyle and emergency assistance, claims
handling and travel management services.
Flexible and creative insurance solutions including risk managed
underwriting services, brokerage, and our own suite of
direct-to-consumer retail products.