Collinson and CAPA - Centre for Aviation release second edition of Asia Pacific Travel Recovery Report

Marketing Team
Marketing Team
29 Nov 2021

As the travel ecosystem continues to adapt to the ongoing Covid-19 pandemic, a newly launched second edition of the ‘Asia Pacific Travel Recovery Report’ from Collinson, a global end-to-end travel experiences, airport services and travel medical company, and CAPA – Centre for Aviation (CAPA), showcases the latest travel industry recovery predictions – including traveller expectations – for the coming year and beyond.

The extensive survey of more than 400 C-Suite and senior managerial level travel industry experts from leading global travel brands reveals that while 37% of respondents are now expecting a ‘full recovery’ to 2019 pre-pandemic levels in 2023 – compared to 35% in the April 2021 survey – optimism that herd immunity would be reached in the US, UK and a few other developed countries has slipped from 33% to 24%. Additionally, concerns around quarantine and fraudulent Covid-19 test results remain a worry for respondents. 

The survey was carried out in September 2021 by Collinson in partnership with CAPA – one of the world’s most trusted sources of market intelligence for the aviation and travel industry – to continue the study of the industry’s recovery and predict the new traveller experience.

The latest research revealed:

  • The impact of travel on mental and physical wellbeing, as well as fears around fraudulent travel and testing documents, are expected to remain key traveller concerns.
  • Business and long-haul travel is to remain the slowest-recovering travel segments in 2022, while short-haul leisure travel sees the beginnings of a revival in certain locations.
  • Optimism is subdued in the Asia Pacific region, as senior aviation and travel experts remain more cautious than their global counterparts.

Speaking about the research, Todd Handcock, Asia Pacific President for Collinson said: “This ongoing research is critical to understanding industry sentiment, and in turn taking required actions to further support the safe, long-term return of global travel. Whilst travel recovery progress isn’t happening at the pace we had hoped for, particularly in the Asia Pacific region, we are seeing steps in the right direction more generally, namely a reprioritisation of travelling safely, purposely and responsibly. For the next six to twelve months at the very least, it’s clear that as an industry we need to continue to innovate, and better communicate advances to travellers. Tools and solutions that help travellers to navigate their way safely but efficiently, causing the least stress as possible, is a core focus."

It has been a privilege to yet again work with Collinson, a global leader in traveller experiences, to further evaluate how our audience of senior experts see the future travel landscape taking shape. The findings are both insightful, and in some cases surprising. Overall, we must come together as an industry and use these insights to help identify where attention is required to progress the return of global travel.

Download the full Asia Pacific Travel Recovery Report here.

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