Four reasons why bank account charges won’t pay

Christopher Evans, Joint CEO
03 February 2015
Is there any future in the retail banking business?  Tightening regulations, mis-selling controversies, the decline in revenues from interchange, and the onward march of digital services are conspiring to make the operating environment for retail banks in the UK harder than ever. Research indicates that people who pay for their accounts really value them.  Sixty-eight percent of packaged account holders agree their account offers value for money, and 77 percent say they use the benefits and rewards they get. Christopher Evans, Joint CEO, at Collinson gives advice which can help banks make retail banking pay.

Read the full article: Retail Banker International

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